I had an outstanding experience with Factory Flooring Carpet One Floor & Home. They truly exceeded our expectations with their exceptional service. Sales representatives Michel and Lisa were not only amazing but also incredibly accommodating throughout the process.

We did encounter some challenges with product delivery from the manufacturers, but what truly sets this store apart is their swift and professional resolution of these issues. They handled everything with care and efficiency, making sure we were completely satisfied.

I am more than happy to recommend Factory Flooring to all my clients and friends. If you’re looking for a flooring store that goes above and beyond, this is the place to go.

We came to Factory Flooring to replace the old floors in our new condo. Shane was a pleasure to work. He was super knowledgeable about his stock and was very patient with us as we required approval from our condo board in order to move forward which required delaying the original date of the job.

Grant and Mark did an amazing job with the flooring, worked super fast and completed the job on time. They even extended the flooring into our walk-in closet in the master bedroom which we didn’t originally ask floor. It looks amazing and is quality work. The only minor issue is that some of our doors aren’t moving freely as before with the new flooring but overall, no complaints. Will definitely work with the Factory Flooring team again! Thanks again for breathing new life in this condo.

I purchased carpet from Shan. He is a nice and trustworthy guy. He quoted me $2000 and Lowes dive me $4000 quote. I went with them and happy with the service. Nice and clean installation with no extra charge.
I also bought flooring for $1.2 while the original price was $3.5. Extremely good quality material.

Factory Flooring did an amazing job from start to finish! When we walked in, we were pricing out a product we knew we wanted. They were by far the lowest price. Shane wasn’t pushy, was very knowledgeable and informative, and was available throughout the whole process. Their installer, Paul, was quick and efficient, and worked on our floors as if they were his own. We couldn’t be happier with their service! Thank you!

Sincere thanks to the staff at Factory Flooring Carpet One for the warm, respectful service.  You enhanced the experience of winning the $5000.00 prize.  I wish you all the best and stay Healthy.

Thank you for being caring and kind to an old lady. You don’t see that much anymore. I know you went out of your way to make sure I ended up with a rug I liked.   Lisa, the grey rug looks fantastic! I don’t know what got into me to choose the “bigfoot” rug. I will be a good advertising person for your store and I will buy all my flooring from you. At 81 I guess that’s not much.  Thank you! From the bottom of my heart! (There are nice people left in the world!)